Shipping policy

Shipping Policy

At Gayaabi, we carefully pack every order so your favourite pieces reach you safely and beautifully.

Order Processing

Orders are usually processed and dispatched within 1–3 business days after the order is confirmed.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation with tracking details via email/SMS/WhatsApp, wherever applicable.

Delivery Time

Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location.
Deliveries to remote or non-serviceable areas may take additional time.
Delivery timelines may be affected by public holidays, adverse weather, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offers will be mentioned clearly on our website and may be subject to minimum order value or other conditions.

Order Tracking

Once your order is shipped, you can track it using the tracking link/details provided in your shipping confirmation.

Delayed or Undelivered Orders

If your order is delayed beyond the expected delivery period, please contact us at [your email address] with your order number. We will coordinate with the delivery partner and assist you.

If a package is returned to us because of an incorrect address, repeated delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-delivery.

Incorrect Address

Please ensure that your shipping address, phone number, and PIN code are correct before placing your order. Gayaabi cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please refuse the delivery where possible and contact us immediately. We may request photographs or an unboxing video to help us investigate the issue.